Why is conflict so hard for us, why IS it such a big deal?  We mostly agree it is part of life, but why do we layer it with such avoidance, such drama? A big reason we make conflict so…

1. Invite the audience to join and shape your presentation. It’s one thing to prepare and deliver a one-way presentation, and there are times when that is exactly what’s called for (Eg., TED talks). However, most business presentations call for us…